At E-Com Help Desk we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you access or use our services, including but not limited to Account Management, Accounting, Cataloging, Imaging, and FBA Preparation. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect:
When you access or use our services, we may collect certain information, including but not limited to:
– Personal Information: This includes your name, email address, contact number, shipping address, and other information you provide to us during registration or while using our services.
– Financial Information: In case of transactions, we may collect payment details such as credit card information or other billing information necessary to process your payments.
– Log Data: Our servers automatically record information about your usage of our services, including IP addresses, device information, browser type, and pages visited.
2. How We Use Your Information:
We may use the information collected from you for the following purposes:
– Providing Services: To deliver the services you requested, including Account Management, Accounting, Cataloging, Imaging, and FBA Preparation.
– Improving User Experience: To enhance and personalize your experience with our services and optimize their performance.
– Communication: To respond to your inquiries, send service-related notifications, and keep you informed about updates and promotions.
– Payment Processing: To process your payments securely and efficiently.
– Legal Obligations: To comply with applicable laws, regulations, or legal processes.
3. Data Security:
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
4. Sharing of Information:
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in delivering our services and conducting business operations (e.g., payment processors, hosting partners). These third parties are bound by confidentiality agreements and are only allowed to use your data for the specified purposes.
5. Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your experience with our services. Cookies are small data files that are stored on your device to recognize your preferences and improve website functionality. You can modify your browser settings to decline cookies, but this may impact your ability to access certain features of our services.
6. Third-Party Links:
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before using their services.
7. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through the email address associated with your account or by posting a prominent notice on our website.
8. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@ecomhelpdesk.com.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.